I need to cancel my booking, can I get a refund?

If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare.

• For cruises 5 days or less, the final payment date is 75 days prior to sailing and for cruises 6 days or more, the final payment date is 90 days prior to sailing.

In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy. We will notify you of the terms of your chosen fare type before you make a booking.

Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms:

• Choice Fare: The deposit is non-refundable at any time after the booking is made.
• Super Saver: The deposit is non-refundable at any time after the booking is made.
• Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made.

Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:

• From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount.
• From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standard deposit amount, whichever is greater.
• From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater.
• From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare.
• No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your holiday once it has begun.

The total fare is defined as Cruise Fare, Transfer Services and Pre/Post Cruise Vacation Packages and Fly2Fun Air* (please note that Fly2Fun Restricted Air which is non-refundable at time of booking).

Note: For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities*.

If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation of the air portion of your booking:

• Flexible Air*: Air is refundable outside of 60 days prior to sailing. Applicable penalties apply to changes made within 60 days.
• Restricted Air*: Air is non-refundable at time of booking.

* Applicable to North America departures only.

For guests booked directly with Carnival: To check and see if your booking is subject to a cancellation non-refundable component, login to your carnival.com.au profile. Under the 'My Cruise Details' section, click on the 'Is there a non-refundable component for cancelling this booking' link.

For guests booked through a travel agent: Please contact your travel agent directly to see if your booking is subject to a cancellation non-refundable component.